Canopus
Holidayz

Terms & Policy

Clear terms. No surprises.

The way we book, the way we cancel, and what happens if the weather doesn't cooperate.

Booking & Payment

A 25% deposit confirms your booking. The balance is due 14 days before arrival. Payments can be made via bank transfer, UPI, or major credit cards. International travellers may use Wise or Revolut.

Once we receive your deposit, all hotels, ferries and activities are locked at the rates we quoted — no spot-rate surprises.

Cancellation Policy

  • 30+ days before arrival — full refund, minus any non-refundable hotel deposits already paid on your behalf.
  • 30 to 15 days — 25% cancellation fee.
  • 14 to 7 days — 50% cancellation fee.
  • Less than 7 days — no refund. We'll try to recover what we can.

Refunds are processed within 7 business days of cancellation confirmation.

Weather & Ferry Disruptions

If a ferry is cancelled by the operator, we re-route via the next available service or extend your stay at the current property — at no extra cost to you. If a leg of the trip is impossible to complete, we'll refund the affected portion in full.

Inclusions & Exclusions

Included by default: Accommodation on twin-sharing, all inter-island ferries, airport transfers, daily breakfast, and listed sightseeing/activities.

Not included: Airfare to Port Blair, lunch & dinner (unless mentioned), personal expenses, tips, travel insurance, and anything specifically marked as optional.

Insurance

We strongly recommend travel insurance covering medical emergencies, trip cancellation, and lost luggage. We can recommend providers — but we don't sell insurance ourselves.

Responsible Tourism

We are a Canopus Marine Services company, born in the islands. We work only with operators who follow reef-safe diving practices, hire locally, and respect protected zones around Jolly Buoy and Mahatma Gandhi Marine Park.

Questions about anything here? Email us at hello@canopusholidays.com or message us on WhatsApp.

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